Client Testimonials

Ms. Miller provided exceptional service during our baby’s CryoSave journey. She guided us through packages with patience and diligence.

When I tested positive for RSV late in pregnancy, Odette’s daily check-ins and swift arrangements brought comfort. She managed everything, including the CryoSave box and blood collection, while our baby was in NICU.

Thank you, Odette, for your outstanding support for baby Alexandro!

As a medical doctor, I’ve seen the benefits of stem cell transplants for conditions like childhood cancers and autism. In 2017, while expecting my first child, I decided to store my child’s stem cells with my obstetrician’s support. In 2020, during the COVID-19 lockdown, I made the same decision for my second child, Khumo, anticipating future medical advancements. Today, I feel reassured knowing both my children have stem cells stored for their future needs.

I am extremely impressed with CryoSave and their commitment to providing excellent service. From start to finish, their team was professional, knowledgeable, and attentive to my needs. Their dedication to provide families with affordable, life-saving technologies and their state-of-the-art lab is the reason I chose to save my baby’s stem cells with them. I highly recommend CryoSave to anyone who wants to have peace of mind that their baby’s future health is secure and that their stem cells are accessible should it be needed.

CryoSave is a wonderful gift to give your child or children. But what makes it even better is their fantastic staff that guide and assist you every step of the way. The Cryosave system of collecting the stem cells is also very easy. They deliver the box to you (and the courier explains the next steps) and then Cryosave follows up on the next steps until the box is safely returned to their laboratories. All the hospital staff and my OBGYN were very impressed with the ease and efficiency of collection and storage. I cannot recommend CryoSave enough and am grateful for Odette and the other staff who helped me in this process.

I recently had a fantastic experience with CryoSave. The entire process was incredibly smooth, and I couldn’t be happier. As a new parent, I highly recommend it. From start to finish, everything was seamless and exceeded my expectations. The attention to detail and customer service was exceptional, ensuring a stress-free experience. I am delighted with the outcome, and I can confidently say that CryoSave has given me peace of mind.
I wholeheartedly recommend it to anyone looking for a reliable and satisfying way to store stem cells.

CryoSave is nothing short of exceptional. After years of infertility, we wanted to make sure that our little one has access to all the medical resources that she may ever need in the future. The umbilical cord stem cell collection process was so simple and stress free. I ended up needing a c-section, but I was still able to take the kit into theatre. My surgeon even made a comment about how clear and straightforward the collection pack was! Our baby also managed to benefit from a partial delay in her cord clamping, which was such a bonus. The CryoSave staff I spoke to throughout the process were so friendly and helpful, both on the phone and in person. I’m forever grateful that we took advantage of their amazing services!

Our baby was an emergency C-section on 36 weeks in 2022 on the easter holiday and Cryosave was still able to arrange everything in less than an hour on a public holiday. Service is definitely what you get and the save keeping of your stem cells. At first, we hesitate if we need to safe keep our baby stem cells, because what if we never used it but then again, what if we need it and it can save our childs life. Then again we don’t know why we hesitate because with family history we needed to know we have more resources to help our child if we need to. This was one of our best decisions made to store our stem cells with Cryosave and our greatest gift to him. It is definitely one of the best investments you as parents can make. Go check them out on Facebook that’s where we heard about them and then we had a meet and greet at the pregnancy awareness day at Emfuleni Medi Clinic.

From the onset, our experience with CryoSave was world-class. The contact person was friendly, extremely knowledgeable, and always reachable, providing reliable customer service. We were impressed with the different payment options, and signing up online was simple. Soon after, the collection kit was delivered to our door. The gynaecologists were familiar with CryoSave and the collection process, which provided exceptional peace of mind. The process was stress-free and seamless. We already recommended CryoSave to all our pregnant friends and family!

Thank you CryoSave for your excellent service. I am forever grateful for our journey with CryoSave and it was the best choice I have made to store our son’s stem cells with CryoSave.

The whole journey with Cryosave was just fantastic, the day they had to collect and keeping us up to date with everything. As well as the after sales it is just heart warming to know that our little one’s stem cells are in the hands of wonderful people. Thank you again! And will definitely suggest them to everyone I come across with!